Privacy Policy
Effective Date: 01/09/2024
Thank you for visiting familydoctor.org.in (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website and related services.
1. Information We Collect
We may collect the following types of information:
A. Personal Information:
Name
Contact details (email, phone number, address)
Date of birth
Health-related information you provide while booking services
Payment details (processed securely by payment gateways)
B. Usage Data:
IP address
Browser type and version
Device information
Pages visited and time spent
Referring website
C. Cookies and Tracking Technologies:
We use cookies and similar technologies to improve your experience, analyze website usage, and offer relevant content.
2. How We Use Your Information
We may use your information for purposes including:
Providing and managing healthcare services you request
Responding to inquiries and customer support
Processing orders and transactions
Sending updates, reminders, and promotional materials (with your consent)
Improving our website, services, and user experience
Complying with applicable laws and regulations
3. Disclosure of Your Information
We may share your information in the following circumstances:
With healthcare professionals and service partners to fulfill your requests
With payment processors to handle transactions
With logistics and delivery partners
With legal authorities if required by law or to protect rights, property, or safety
With trusted third parties for analytics and marketing (subject to confidentiality agreements)
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration. While we strive for the highest standards, no method of online transmission or storage is completely secure.
5. Your Choices and Rights
You have the right to:
Access and review your personal information
Request correction or updates
Withdraw consent for marketing communications
Request deletion of your data (subject to legal requirements)
To exercise these rights, please contact us at [familydoctor.org.in@gmail.com].
6. Cookies and Analytics
We use cookies to personalize content and analyze website traffic. You can control cookies through your browser settings. Disabling cookies may impact some site features.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
8. Children’s Privacy
We do not knowingly collect personal data from children under 18. If you believe a child has provided us information, please contact us to remove it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
Email: familydoctor.org.in@gmail.com
Phone: 1800 123 2500 (Toll Free)
Address: 216, Karnani Mansion, 25A, Park Street, Kolkata – 700016