Terms and Conditions
Effective Date: 01/09/2025
Welcome to familydoctor.org.in (“we,” “our,” or “us”). By accessing or using this website, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our services.
1. General
These Terms govern your use of the website, its content, and services provided by familydoctor.org.in. We reserve the right to change or update these Terms at any time without prior notice. Your continued use of the website signifies acceptance of the updated Terms.
2. Eligibility
By using this website, you confirm that:
You are at least 18 years old, or you have parental/guardian consent.
You are competent to enter into a legally binding agreement.
3. User Account and Registration
Some features may require registration. You agree to:
Provide accurate, current, and complete information.
Maintain the confidentiality of your account credentials.
Be responsible for all activities under your account.
We reserve the right to suspend or terminate accounts found to be fraudulent, inaccurate, or in breach of these Terms.
4. Services
familydoctor.org.in offers services including but not limited to:
Home healthcare and nursing services.
Medical equipment rental and purchase.
Health-related information and content.
Appointment booking and teleconsultations.
All content is provided for informational purposes only and is not a substitute for professional medical advice.
5. Pricing and Payments
Prices for products and services are displayed on the website and are subject to change without notice.
Payment must be made through authorized payment methods.
In case of payment failure or chargebacks, we reserve the right to suspend or cancel services.
6. Order Cancellations and Refunds
Orders for products can be canceled before dispatch.
Services may be canceled up to 24 hours before the scheduled time. Late cancellations may incur fees.
Refunds are subject to our Return & Refund Policy, which is available on our website.
7. User Conduct
You agree to use the website only for lawful purposes. You shall not:
Post or transmit any harmful, offensive, or unlawful content.
Violate any applicable laws or regulations.
Attempt to gain unauthorized access to systems or networks.
Disrupt the functioning of the website or services.
8. Intellectual Property
All content, logos, trademarks, and software are the exclusive property of familydoctor.org.in or its licensors and are protected by applicable laws. You may not reproduce, distribute, or modify any content without written permission.
9. Third-Party Links
This website may contain links to third-party websites. We are not responsible for their content or practices. Use of third-party sites is at your own risk.
10. Disclaimer of Warranties
The website and services are provided “as is” and “as available.” We make no warranties regarding:
Accuracy, completeness, or reliability of content.
Continuous or error-free operation.
Fitness for a particular purpose.
11. Limitation of Liability
To the fullest extent permitted by law, familydoctor.org.in and its affiliates shall not be liable for any:
Direct, indirect, incidental, or consequential damages arising from use of the website or services.
Loss of data, profits, or goodwill.
12. Indemnification
You agree to indemnify and hold harmless familydoctor.org.in, its officers, employees, and partners from any claims, liabilities, damages, or expenses arising from your breach of these Terms or violation of any law.
13. Termination
We reserve the right to suspend or terminate your access to the website or services at our sole discretion, without notice, for any reason including violation of these Terms.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any disputes arising hereunder shall be subject to the exclusive jurisdiction of the courts of Kolkata, West Bengal.
15. Grievance Redressal
For grievances, please contact our Grievance Officer:
Name: Grievance Officer
Email: familydoctor.org.in@gmail.com
Phone: 1800 123 2500 (Toll Free)
Address: 216, Karnani Mansion, 25A, Park Street, Kolkata – 700016
16. Contact Us
If you have any questions about these Terms, please contact:
Email: familydoctor.org.in@gmail.com
Phone: 1800 123 2500 (Toll Free)